Microsoft Project Online / Project Server Support Offerings


Whether you know that you will need a full time support expert or just a few hours a week, let PPM Works flexible support offerings provide you the piece of mind you are looking for.  Our support offerings provide you with a dedicated, named support technician that speaks English as a primary language.  We do not outsource our support.  Our support team treats you like our family, ensuring we provide the best quality support in the industry.

  • Our flexible annual plans allow you to use the hours at your own pace.
  • We provide monthly Support Statements and recommendations on time saving tips and events.
  • If you leverage other PPM Works services, we will match you up with the same dedicated resource that worked your project.  Thus avoiding any downtime due to knowledge transfer.


  • 6 Hours
  • E-mail and phone Support
  • Access to Support Knowledge Base
  • Monthly Statements
  • Normal Support Rate


  • 14 Hours
  • includes everything in the Basic offering plus:
  • Service Pack Notifications
  • FAQ link directly from your site
  • Discounted support rate


  • 35 Hours
  • includes everything in the Professional offering plus:
  • Hands-on workshops
  • Scheduled team reviews
  • Bulk discount support rate