Project Server Group Name is Blank in the Edit Form

Issue: When editing  Security Group, The Project Server Group Name is blank in the edit form.

This issue happens only for the teh group which has AD synchronization enabled.

Below is the error in the ULS log:

Medium    Error is: GeneralUnhandledException. Details: General Unhandled Exception in _Admin.ResolveActiveDirectoryGroups_ Attributes:  System.Collections.Generic.KeyNotFoundException: The given key was not present in the dictionary.     at Microsoft.Office.Project.Server.ClaimsHelper.GetFormsAuthenticationProviderName(Uri context, SPUrlZone zone)     at

 

Resolution:

Make sure the PWA url you are accessing is Alternate Access Mapping default zone. For us it was in custom zone and it started working as soon as I added the URL in default zone under Alternate Access Mapping.

If that doesn’t help then Make sure “Authenticated Users” has “read” permissions on all SharePoint Service accounts.

Steps:

  1. Access AD console
  2. Edit the AD service account object >> Security tab >> Select “Authenticated Users” > ensure “Read” permissions are enabled

Hope this helps.

Let PPM Works know if you have any questions – contact us.