Project-Level Field Missing from Project Detail Pages

Recently at PPM Works, a customer reported a missing field from both the Project Detail Pages and the Project Information dialog box. Out first thought was that someone had deleted the field. As many of you know the only way to remove a field from the Project Information dialog box is to either delete it or associate it with a department.

Upon opening a project in Project Pro, I noticed the fields was in fact missing. I also checked the project out in the web to confirm it was missing from the Project Detail Page. It was but it was still listed in Custom Fields and Look up Tables under Server Settings. So where was it hiding? I could also see the field when editing the Project Detail Page but it was missing if I created a new project and it was missing from existing projects as well. The field was not workflow controlled and not associated with a department. It was a text field with a look up table.

We were able to resolve the problem by editing the field to make it workflow controlled, saving it and then editing it again to make it not workflow controlled. We were unable to identify the root cause but editing the field fixed it. It was then appearing as it should in both the Project Detail Pages and the Project Information dialog box.

Hope this helps! Please contact us with questions.