Microsoft Project Online / Project Server Support Offerings
Whether you know that you will need a full time support expert or just a few hours a week, let PPM Works flexible support offerings provide you the piece of mind you are looking for. Our support offerings provide you with a dedicated, named support technician that speaks English as a primary language. We do not outsource our support. Our support team treats you like our family, ensuring we provide the best quality support in the industry.
- Our flexible annual plans allow you to use the hours at your own pace.
- We provide monthly Support Statements and recommendations on time saving tips and events.
- If you leverage other PPM Works services, we will match you up with the same dedicated resource that worked your project. Thus avoiding any downtime due to knowledge transfer.
- 6 Hours
- E-mail and phone Support
- Access to Support Knowledge Base
- Monthly Statements
- Normal Support Rate
- 14 Hours
- includes everything in the Basic offering plus:
- Service Pack Notifications
- FAQ link directly from your site
- Discounted support rate
- 35 Hours
- includes everything in the Professional offering plus:
- Hands-on workshops
- Scheduled team reviews
- Bulk discount support rate